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Building human relationships in an automated customer service world

Customers want and expect quality service, whether it is searching for an answer online or speaking to a live person via telephone or face-to-face

How do you provide unparalleled, personalised customer service and support in a high-tech, self-service world? This blue ribbon is achievable by fusing the human component of superb customer care with user-friendly, cutting-edge solutions that are available around the...


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