A pessimist might see the coming “Internet of Things” as the “Internet of Things that Could Go Wrong.”
Clearly the networking of more machines in the home, including video and security systems, suggests that somebody (or something) needs to be available to make sure that the resulting home automation system is working as intended. If you need technical support for home automation, who do you call?
It’s not just a theoretical question, given the accelerating trend toward networked home automation systems that connect everything from lighting controls and big-screen TVs to climate control to (coming soon) refrigerators and even clothing. According to